Co-owners Mary-Catherine Deibel and Deborah Hughes will close the doors to Upstairs on the Square on New Year’s Eve after being in business for over 30 years. I had my bridal shower in the Zebra room, so I wanted to make sure to go there at least one more time before they close up shop.
I had the mac and cheese, cavatelli pasta with cheddar cheese and toasted bread crumbs on top. ($14) I have to admit that about half way through the meal I found a small piece of plastic in my dish, hey, it happens. They whisked the dish away without another word, and offered to bring me another. We were in a rush, and I was quite full, so we just ordered dessert instead.
The dessert special was an oatmeal cookie ice cream sandwich. The chocolate sauce on the dish seemed a little odd to me, but it was pretty tasty none the less. When we got our bill, they had taken off the mac and cheese and the dessert, so we only paid for the grilled cheese. THAT is how service SHOULD be. They didn’t try to make excuses, they just covered their mistake, and that is what will make me go back again – thanks for being an upstanding restaurant! So head over before they close their doors, and check out their website to see the fun events they have going on!
Upstairs on the Square
92 Winthrop Street, Cambridge, MA